Sub-processors
30 days' noticeThe third parties that process data on our behalf, what each one receives, and where it is processed. Adding a sub-processor requires 30 days' notice to every tenant before the change takes effect.
| Sub-processor | Purpose | Data | Region | In force since |
|---|---|---|---|---|
| Amazon Web Services | Hosting, storage, database, email | All | ap-south-1 | |
| Anthropic | Text generation, qualification, moderation | Knowledge excerpts, campaign briefs, lead message text | US | |
| Voyage AI | Embeddings | Knowledge text only — never lead data | US | |
| Black Forest Labs | Image generation | Image prompts only — never lead data, never knowledge excerpts | EU | |
| Sentry | Error tracking | Stack traces, hashed identifiers, no bodies | US | |
| Have I Been Pwned | Breach check | SHA-1 password prefix only, k-anonymity | UK |
Lead personal data is never sent to an embedding or image-generation provider. It reaches the text model only for qualification, which receives the message body and contact-shape signals.